Faq

1. How do I place an order?
   You can browse products on our website, add your favorite items to the cart, and complete the payment as prompted. We accept various payment methods, including credit cards.

2. What are the shipping costs and delivery times?
   We offer worldwide shipping. Shipping costs are calculated based on the region and weight of the order. Standard delivery takes 5-7 business days, though times may vary by location.

3. How do I return or exchange an item?
   If you're not satisfied with your purchase, you can request a return or exchange within 7 days of receiving the item. Please ensure the product is unused and in its original packaging. For more details, refer to our return policy.

4. Are the products authentic?
   Yes, all our products are authentic and come with a quality guarantee. Each piece undergoes strict quality checks to ensure it arrives in perfect condition.

5. How can I contact customer service?
   You can reach us via email ([email protected]),  or live chat on our website. Customer service is available Monday to Friday, 9:00 AM - 6:00 PM.

6. Do you offer customization services?
   Currently, we provide customization for select products. You can check if customization is available on the product page or contact our customer service for more details.

If you have any other questions, feel free to reach out to us anytime! 😊